Frequently Asked Questions
Everything you need to know about your Varmilo order and products.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for items in their original, unused condition. Please contact our support team to initiate a return authorization and receive a shipping label.
Are Varmilo keyboards compatible with both Mac and Windows?
Yes, most Varmilo keyboards are compatible with both operating systems. You can toggle between modes using specific key combinations detailed in your product manual.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do your products come with a warranty?
All Varmilo hardware comes with a standard 1-year limited warranty covering manufacturing defects and functional failures under normal use.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.