Returns & Exchanges
At Varmilo, we stand by the craftsmanship of our mechanical keyboards and accessories. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the item in its original Varmilo packaging, ensuring all keycaps, cables, and accessories are included to avoid restocking fees.
- 3.Ship to Varmilo
Affix the provided shipping label or use a tracked carrier to send the package to our designated processing center for inspection.
- 4.Receive Refund or Exchange
Once our technicians verify the product's condition, we will process your refund to the original payment method or ship your replacement within 5-7 business days.